About Us

WIDER BENEFITS FOR THE STATE
Dyson Corporate Security is wholly owned and operated in Tasmania. The company is making a serious and significant contribution to the security industry in Tasmania and is considered by many to be the industry leader – even our competitors. Our development is added to through security consulting work conducted interstate and overseas.
The more diverse our experience, the more we can continue to improve the professional development of the private security industry in Tasmania in order to keep pace with current trends in a rapidly changing security environment. Just as importantly we are continually researching trends and developments in security in preparation for increased demand and diversity of the tasks we are likely to be asked to perform in the future.

ADVANTAGES OF BUYING LOCALLY
Our clients who have had previous experience with interstate based security companies often comment on the difference they experience in dealing with a local company. Advantages include the ability to talk to senior management about policy and operational matters without notice, and to have decisions made immediately without the contractor having to report to an interstate head office.

We are active in the business community and have good networks to be able to refer other suppliers who can give prompt service to our clients.

FITNESS FOR PURPOSE
Dyson Corporate Security was established (as the name implies) to specialise in the delivery of security services to the corporate sector where customer service is a dominant function.

From the design of our uniform to the training we give our staff, we have developed what we believe to be a new style of security officer capable of enhancing the reputation of our clients business while providing optimum security.

We are able to compare the way we are delivering our security reception services with interstate and international security service providers and able to say with confidence that we meet international best practice.

WHAT DIFFERENTIATES US FROM OUR COMPETITORS?
• We endeavour to understand our clients’ business objectives to enable us to deliver our services in a way that contributes to their service delivery.
• We pay our guards above award rates. We have found that we attract better security officers, experience a lower turnover of staff, and are able to provide a more stable workforce for our clients.
• We perform personal assessments of all security officers at the end of the first day, first week, and first month, and thereafter bi-annually. We meet with them bi-annually as a minimum to give them feedback on their work and to assess trends in the workplace.
• All our decisions are made locally, therefore we are faster to respond to changing trends, and customers’ requirements
• We provide personal service, and develop strong personal relationships with our clients – we want to be an intrinsic part of our clients’ businesses in helping them achieve their business goals while providing a safe and secure workplace.
• We strive to make our clients, and their clients, enjoy the experience of dealing with our security officers. Our reputation is largely dependent on, and influenced by, our clients’ reputations, therefore we strive to do our job in a manner that makes our clients and their clients proud to be associated with the company.

Australian Achiever of the Year Awards
The company is the only Tasmanian security company to win an Australian Achiever of the Year award. We have won four consecutive State Titles for excellence in customer service in the security guard and patrols category. Our score has consistently been in the high 90% range. This year we received a special commendation certificate for consistently maintaining a high level of service for 5 years.

Growth
Since starting to provide security guards and patrols in 2001, the company has become the largest employer of security guards in Tasmania. The company is servicing two of the largest government contracts (hospitals and magistrates courts) and several other corporate clients. This growth has been achieved by demonstrating our commitment to excellence and delivering the service to the highest possible standards.

COMPLIMENTING
We are committed to identifying ways to add value to our business activity and the services we provide. We understand the principles of a business value net and view our business as a ‘complimentor’ more than a ‘supplier’ or services.
As a ‘complementor’, we endeavour to make our clients’ services more ‘attractive’ through the way we deliver our services.

We believe that we offer superior value for money for the following reasons:
1. Our knowledge of integrated security management processes and crime prevention techniques is superior to that of other security companies.
2. We have proven superior customer service skills.
3. Our security officers are better trained and educated than those of other companies.
4. We provide a stable workforce.
5. We have a better understanding and appreciation of corporate cultures and tailor our service delivery according to the needs of individual clients.
6. We are recognised experts in crowd control, physical security, and use of force disciplines.
7. We have proven superior knowledge of the law and legal requirements compared to that of other security companies.
8. Our growth in this highly competitive industry demonstrates our commitment to the industry and our superior level of service over the other well established major service providers.
9. We provide consulting services.
10. We use local suppliers who complement our service.
11. We possess specialised and general international security experience.
12. Our activity in the Tasmanian business community provides us with a wide network of business contacts and other service providers.
13. We invest in staff personal development and welfare.